Change Is Good

Around 140 people gathered at Toronto’s MaRS Centre early Saturday morning to answer the question, “How do we re-imagine government and citizenship in the age of participation?” The question was the impetus for ChangeCamp, an un-conference event. Being my first un-conference, I approached ChangeCamp with a little apprehension. While the democratic intent of the event seems like a good idea, it could falter without the right amount of direction.

The full group assembled in the large auditorium in the basement of MaRS, listening to the organizers’ introductions and instructions. From there, we all broke out into smaller groups, introducing ourselves and discussing our interest in the event. It soon became clear that the people attending the event were from a diverse set of backgrounds: business and politics to technology and design. The discussion wandered as people contributed their two cents. Commonalities were formed and core issues emerged. After this process, each group dispersed, hoping around from conversation to conversation.

When everyone reconvened in the auditorium, the direction of the afternoon sessions were decided. In traditional un-conference form, individuals announced their topics and posted them on the wall in a giant grid from A-R. These topics ranged from broad ideas around government transparency to specific ones like Facebook groups affecting vehicle licensing. At this point I was beginning to feel a little out of sync with the whole event. As a designer I am used to tackling problems through discussion, brainstorming analysis and creation. However, although there was plenty of discussion, it never really led to much else. Now don’t get me wrong discussion is important, but it is only the first step. So when I examined the big grid of topics, I became a little disheartened by the lack of actionable themes. However I reserved judgment, hoping for the best.


After returning from lunch I approached the grid, hoping to find a session I could identify with. No such luck. However the ChangeCamp organizers added something they called ChangeLabs. These sessions were longer and focused more on producing things rather than discussion. One ChangeLab focused itself on the idea of “social API” a tool to disseminate the ChangeCamp idea and help “changemakers” make change

The group was exactly what I needed, a collection of people focusing on a problem and taking action. The intensive session was really motivating and really reiterated the power of the collective in my mind. By the time the session was over, we were eager for more. We left the session with ideas floating around, ready to take the project further. The entire ChangeCamp group met up in the auditorium once again to wrap up the event. But rather than a closing, the moment felt more like a beginning; the beginning of something bigger.

(Photo via Karen Quinn)

While ChangeCamp had its faults, I know it can only get better through constructive criticism. To begin with, the morning sessions were good at getting people’s brains working and mouths talking, but a little more guidance could help to make them really useful. As for the grid of sessions, I feel it has its place. In all honesty, I think it comes down to the fact that it isn’t really my style. I am someone who needs to take action and begin to think about solutions. Perhaps this can be done in an hour, but I prefer to take some more time. As for the ChangeLabs, I am very eager to see how this evolves. The idea is great and a really good way to spark project around a given theme or idea. Getting so many smart and talented people focused on a single idea is really powerful and really where I believe change can begin to happen.

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6 Comments

  1. Posted January 29, 2009 at 12:37 pm | Permalink

    Thanks for providing an honest opinion of what worked and what didn’t during the event. I’m out of the country, and I hope by the time I get back you guys have everything sorted out based on the ChangeLabs special methods!

  2. Nate
    Posted January 29, 2009 at 1:04 pm | Permalink

    Alan, Thanks for the comment. With a little push, ChangeCamp can only get better from here. ChangeLab is going at full steam and should really be evolved when you return!

  3. Posted January 29, 2009 at 1:18 pm | Permalink

    Thanks for the great feedback Nate! As organizers and facilitators, we are definitely challenged to be open to the unstructured conversation that can create new connections that might spark later action and the more structured build/create sessions that ChangeLab provides. They may evolve into two different kinds of events, but we’re really interested in putting them into a broader framework that engage people from the curious citizen all they way up the most engaged leaders, thinkers, designers and builders.

    Thanks for participating and thanks most especially for continuing the conversation.

  4. Posted January 29, 2009 at 3:56 pm | Permalink

    Seconding Mark’s appreciation for the feedback. I just put some of my own reflections on my own site so I won’t get too detailed because I covered off some of your points in my own post.

    Additional thoughts based on your feedback…first of all, I have to say that I too am an action oriented guy, but in due time. That said, I was pretty excited to try and force action using the ChangeLab format. Trying something, anything, is a great way of further illuminating the problem and leading to more action. Positive inertia.

    Conversely, DeBono writes in Lateral Thinking that the act of going down one particular cognitive path tends to shut out other options so the very act of making a decision shuts off other possibilities at a cognitive level. At this stage in the ChangeCamp movement we felt that more conversation without a specific focus would help to increase possibilities, as a short term goal in itself. We could have asked the initial groups (or any of the groups) to come up with “Top 3 problems” or something along those lines but felt that it was too early in the overall movement for work of that type.

    One of the principles of Open Space is that the conference becomes exactly what the participants make of it. Nothing more, nothing less. You noted that you approached the grid and didn’t find anything too compelling. At that time it was well within your prerogative to grab a marker, paper and the mic and say to the group, “My name is Nate and I’m going to propose a session on X and we’re going to take some action!” It takes some experience to be in a conference where you really do have that “permission” but that’s what Open Space demands, for better or for worse. Sometimes the Open Space principle of “Whatever happens is the only thing that could have” is maddening. But it’s also kind of cool.

    Open Space is not the perfect solution for all types of collaborations. That’s why we tried to put some more structure around the ChangeLab sessions by having each hour dedicated to a certain type of activity (ie. strategy—-> planning ——-> execution) but I don’t know how well that was adhered to. In the future maybe ChangeLabs should have a dedicated, neutral facilitator to help with session structure.

    We’re going to jot down some process notes, templates and pictures to help with the ChangeCamp in a Box so any feedback you have on structure or process will help a lot. Thanks!

  5. Nate
    Posted January 29, 2009 at 4:02 pm | Permalink

    Daniel, thanks for the feedback. I do not disagree at all. The event was amazing for something thrown together in such a short period of time. Again, this was only my perception, I am almost certain other people felt the opposite or completely disagreed.

    As for the idea that an unconference is what you make it, I guess that is something you have to get used to. But kudos to you and Mark for making this happen and getting the discussion going, you have to start somewhere.

  6. Posted January 29, 2009 at 10:59 pm | Permalink

    Awesome feedback. And glad you enjoyed the ChangeLab. This was our first attempt to “bake in” something where more hands on “doing” occurs on site.

    I was facilitating the other changelab down the hall, around the corner and 3 buildings over. ;) I had an amazing time, met some great people but actually was a little bummed I didn’t get a chance to engage more people on more ideas. So many of the things on the grid intrigued me.

    It’s like the buffet versus the entree model, perhaps? ;)

3 Trackbacks

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